Returns & Exchanges

At VENROY, we want you to be completely satisfied with your purchase. If your items aren't quite right, we offer returns and exchanges within 21 days of delivery for all full-priced garments in their original condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all hangtags are attached and the garments are unworn and unwashed.

3

Affix Shipping Label

Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return parcel.

4

Drop Off & Track

Drop your package at any authorized postal location and keep your tracking number handy until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing